Return & Refund Policy

At DAINANDIN, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, you may request a return or refund under the following conditions:

1.     Eligibility for Returns:

o   Products must be unused, unopened, and in their original packaging.

o   Returns must be initiated within 7 days of receiving your order.

2.     Process for Returns:

o   Contact our customer support team at +8801923196252 or mail us to dainandin.eshop@gmail.com with your order details and reason for return.

o   Our team will provide instructions for returning the product.

3.     Refund Timeline:

o   Once the returned product is received and inspected, your refund will be processed within 7 to 10 working days.

o   Refunds will be issued to the original payment method used during purchase.

4.     Non-Returnable Items:

o   Products that are perishable, opened, or used cannot be returned.

o   Any items marked as “Final Sale” are non-returnable.

5.     Shipping Charges:

o   Original shipping charges are non-refundable.

o   Return shipping costs may be borne by the customer unless the return is due to a defect or error from DAINANDIN.

 

We value your trust and strive to make the return and refund process as smooth as possible. For any questions, please contact our support team.